Dr. Gillian Mandich is a phenomenal speaker and facilitator. She has the ability to connect with any audience to deliver impactful and memorable experiences. She delivered 6 executive sessions for CSPN and received a positive participant feedback score of 95%+ reflecting high-quality, engaging content and exceptional facilitation skills. The participants expressed their appreciation for Gillian’s enthusiasm, positive attitude, and authenticity, and left each session with strategic tips and tricks they felt were both valuable and beneficial to use in both their personal and professional lives. It was a pleasure working with Gillian and CSPN is looking forward to partnering with her again in the near future!
- Jessica Cryer, Managing Partner, CSPN - Customer Service Professionals Network